Privacy policy

Privacy & data protection

Last updated: July 2026 · GDPR & Law 09-08 compliant · Template — seek legal review.

1. Who we are

raten.io provides dynamic pricing software. Contact: privacy@raten.io.

2. What we collect

  • Account data: name, email, WhatsApp, language.
  • Property data: rates, floors, public Booking/Airbnb link.
  • Public market data: competitors' listed prices.
  • Usage data: technical logs, actions on suggestions.
  • Billing via Stripe — we never store your card.

3. What we NEVER collect

No personal data about your guests: no names, emails or named reservations.

4. Legal bases

  • Contract performance
  • Legitimate interest (security)
  • Consent (WhatsApp, marketing)
  • Legal obligations

5. Your rights

Access, rectification, erasure, portability. privacy@raten.io — reply within 30 days.